This revolutionary step in one-on-one digital customer engagement and advanced AI-driven automation not only accelerates revenue growth but also enhances customer retention and expedites value realization.
‍
With 'Ask Me Anything' and AI-agents our customers get immediate, account-specific answers to their questions in an accessible ChatGPT style.

Pure Storage added over $1.6M last fiscal year to the bottom line using cast.app Digital AI CSMs from just one use case.

We now have 10 use cases across business units, ranging from business reviews, to advanced onboarding, personalized learning, renewals, expansion, and more.

The introduction of AMA by Cast.app humanizes the digital experience by replicating the interactivity that is native to in-person engagements.

We’re excited to add this element to our customer offering and believe it will be heavily utilized.

Leveraging Cast.app's AI-driven customer success managers, Igloo achieved an impressive 86.8% reach, robust 68.4% engagement, a record 18% actions, and positive feedback.

The success affirms Cast.app's essential role. An Igloo customer—motivated by the Igloo Digital Review powered by cast.app—adopted Cast.app to boost revenue from their B2B clientele.

Cast.app Digital CSMs have revolutionized Aruba's digital strategy, enabling us to efficiently serve thousands of customers with minimal human resources behind the scene.

Cast.app allows us to share meaningful insights and personalized recommendations to our customers, helping them understand the impact of our product through a highly engaging, customized, and seamless interface.

Cast Personalized Learning Use cases are step up from LMS systems and have been perfect for providing personalized, just in time materials to our first time six-sigma lean leaders. 

Pure Excellence saves 150 hours per customer annually.

Cast.app enables us to automatically deliver customer insights to all stakeholders with relevant recommendations based on how their data is trending. It is the most powerful tool for helping our customers be successful at scale.

With Cast.app AI Agents, RouteThis stands out for its exceptional engagement rates, achieving 96.4%—three times the industry average.

With Cast.app, we build and deliver engaging, valuable, personalized, repeatable, highly scaleable, and actionable customer communications of highest relevance, resulting in over 6% license increase, 30% Aruba Central adoption increase, and over 95% retention rate.

Engaged customers, bought 90% more often, spend 60% more per transaction, and get 3x strategic value!