Automate your Customer Success.
Drive onboarding, usage, & adoption.
Minimize account & revenue churn.
Influence renewals & revenue expansion.
Stream referrals from promoters.
Scale without scaling teams.
Self-service revolutionized support. Now customer-facing AI agents bring that same discipline to customer success and post-sales.

Ray, your customer is reviewing his ROI.

Cast is not a CRM or a CS platform — it's the autopilot layer that makes your existing stack customer-facing.
Customer success leaders, in their words
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AI-Presented Business Reviews
Created & Presented at scale. For your customers & partners.
Ask AI-Presenter
Grounded answers. Beyond KBs — across CRM, CS, support, & product.
Lifecycle AI agents
Onboarding, adoption, retention, expansion, feedback. Orchestrated.
See AI agents in Action
AI-Presented 1-Pager
Watch Live
Reach Every Customer
Email | In-App | Chat
Founder Tour
5-Min Recording
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Digital CS ✔️ AI CoPilots ✔️
And Still: More Accounts = More CSMs?
Hours saved per CSM. Account coverage — still flat. Revenue needle didn't move.
Why Digital CS and AI CoPilots Still Leave Customer Success Revenue Tied to CSM Headcount
More Accounts = More CSMs? Break That Cycle.
Copilots stand behind your CSM. Cast stands in front of your customer — every user, every decision-maker, every account you can't staff.
Cast AI Agents Break the Accounts-to-CSM Ratio for Customer Success, Partner, and Leadership Audiences
Day-1 Ready. AI Grounded in All Your Data.
Cast is not a CRM or a CS platform. It turns them — Salesforce, HubSpot, Gainsight, Totango — into AI-presented, customer-facing experiences.
Cast AI Customer Success Platform Grounded in 60 Native Connectors Across CRM, CS, ITSM, and Data Warehouses
Day-1 ready — informed by 2.2M minutes of anonymized customer-success conversations shared by enterprise partners. Cast grounds every answer per contact and per account, at runtime. Your data is never used to train our models.
3 channels — Inbox, In-App, Chat
Reach Customer Executives, Partners, Indirect Customers, Users, and Power Users with customized presentations.

AI presenter presents a personalized review. Interrupt to ask questions. Text & voice, multilingual.
Inbox: Influence Execs via Email | In-App: AI presents inside your product | Chat: Everything Post-Sales via Chat.
Multiple Experiences. ZERO Additional Effort.
Embed presentations directly in your web app, mobile app, portal, or dashboard with just two lines of code.
17 Spoken Languages. ZERO Additional Effort.
US English
UK English
Australian
Français (French)
Português (Portuguese)
Español (Spanish)
Italiano (Italian)
Deutsch (German)
Nederlands (Dutch)
Dansk (Danish)
日本語 (Japanese)
हिंदी (Hindi)
中文 (Chinese)
中文 (Traditional Chinese)
Türkçe (Turkish)
한국어 (Korean)
Bahasa Indonesia (Indonesian)


More accounts. Same team.

More Expansion. More Renewals. More Influence.

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Tech-Stack Agnostic AI—Endless Possibilities for customer-facing teams.

Scale across customer and partners. Reach active users, inactive users, and executives.
Scale your Customer Success Program without scaling teams. Reduce CSM bottlenecks by executing playbooks on autopilot.
Scale by getting past lagging customer health and engagement indicators.